Banks have been finding it difficult in transferring of money. Checking of account balances and quick access to its customers account until and quick access to its customers account until the advent of Electronic Banking. Which makes it easy for them to accomplish the above problem.
These project work or research work is geared towards bring to light what Electronic banking is all about, its prospects i.e. future success or chances for success, and its problems i.e. its limitation. Whether its services satisfy the customers or not. And the challenges its races in order to satisfy the customer and economic growth. Whether fraud can be committed through it and how to prevent or minimize it. How fast ad dependable it is to help customers in transacting or carrying. Out their business transactions.
The major source of data used in this research work is secondary data with very little of primary data.
This research work is an attempt to analyse and find out the PROBLEMS AND PROSPECTS OF ELECTRONIC BANKING IN NIGERIA.
The researcher general towards explaining what electronic Banking is all about and when it was introduce into Nigeria. The researcher also explained the services and the features of electronic banking in Nigeria. Through some of the information is between the Bankers and their customer, the Researcher was able to bring some of them out.
Finally, the information contained in this project writing will educate some ignorant people, concerning how they can transact business with their bankers on their customers through electronic device.
TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
CHAPTER TWO
CHAPTER THREE
RESEARCH METHODOLOGY
CHAPTER FOUR
Presentation and analysis of data
CHAPTER FIVE
SUMMARY, CONCLUSION, RECOMMENDATION AND BIBLIOGRAPHY
CHAPTER ONE
INTRODUCTION
Bank have traditionally been in the forefront of harnessing technology to improve their products and services. They have over the time, been using electronic and telecommunication networks for delivering a wide range of value added products and services.
The delivery channel include telephone personal computers including Automated Teller Machine (ATM) first introduced in Nigeria by society Generale Bank etc with the popularity of personal computers, easy access to the internet and world-wide web (WWW), internet is increasingly used by banks as a channel of delivering the products. And services too the numerous customers. Virtually almost all banks in Nigeria have a web presence.
This form of banking is referred to as internet banking which is generally part of electronic banking (e-banking). The main difference being that tin internet banking, the delivery channel is a public demand. It offers different online services like balance inquiry, request for cheque books, recording stop payment instructions, balance transfer instructions, accounts opening and other form of traditional banking services. In the banking and financial services internet banking is a product of electronic commerce/banking.
Electronic Banking on the other hand is any type of business transaction that involves the transfer of information across the Internet it involves individuals and business organizations exchanging business information and instructions over electronic media using computers, telephones and other communication equipment. This covers a range of different types of business from consumers through banking to business exchange of trading goods or services between corporations.
The range of services and products offered by different banks vary widely both in their contrast and sophistication
In Nigeria, for customers, banking today is no longer about safety of their funds and increase returns in their investments only. Customers demand efficient, fast and convenient services customer want a bank that will offer them services that will met their particular needs (personalized banking) and support their business goals. For instance, customer) businessmen want
transaction records into their own computer at work or home. All these are only achievable trough I-banking.
On line with rendering quality and acceptable services, Most banks are investing large sum of money in information and communication technology. First Atlantic Bank, Diamond Bank, All state bank etc are in the forefront in the use of information Technology in rendering services to their customers. The concern of this study therefore is to examine the impact and prospect of Electronic Banking in the financial industry. It also seek the challenges involved in Electronic banking and best of approach to implementing them.
1.3 PURPOSE OF THE
This project work is concerned about evaluating the prospects of internet banking and electronic Banking in Nigeria banking industry ad Financial institutions.
It also seek to examine the challenge facing the implementation and the general international experience on the said study.
1.4 RESEARCH QUESTION
The project work would provide answers to the following questions:
1.5 RESEARCH HYPOTHESIS
The following hypothesis are formulated from research question above:
The scope of this project research is limited in Enugu and its environ. This enable the research to have limited place for his research work, And also from internet via computer.
1.7 LIMITATION OF THE STUDY
Despite the research is carried out there are some limitations the researcher encounter, such as
1.8 SIGNIFICANCE OF THE STUDY
This study would enable the bank executives and indeed the policy makers of the banks and financial institutions to be aware of internet banking as a product of electronic banking with a view to making strategic decisions.
REFERENCES
57-63, C.B.N Publication.
Heinemann Educational Books plc.
Meteson Publishers company Enugu
30 African-Fep. Publishers limited
(1999)Introduction to Project Writing for Business and
Financial studies page 90-100, Sunny Enterprises publishers Limited, Enugu
Dictionary” Mackays of Charham Limited.
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